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Customer Service

Owners:
Vonnie Schaefer
Margie Zercher

Contact:
Phone: (717) 823-6817
Fax: (717) 431-4603
Email:

Hours:
Monday through Friday 9:00 a.m. 5:00 p.m. (Eastern)

Mailing Address:
544 Abbeyville Road
Lancaster, PA 17603-6305

Order Payments:

We accept Visa, MasterCard and Discover credit cards.

Shipping:

Orders will ship within 1-2 business days after receipt of your order.
$2.00 flat fee for First Class Priority Mail via USPS.

Sales Tax:

State sales tax of 6.0% will be collected for customer shipments within the state of Pennsylvania only.

Returns:

All returns must be made within 15 days of receiving your order.

Send all returns to:
Lancaster Bead Company
544 Abbeyville Road
Lancaster, PA 17603

Wholesale Discounts:

10% discount orders totaling $100.00 or more, excluding shipping.
15% discount orders totaling $150.00 or more, excluding shipping.
20% discount orders totaling $200.00 or more, excluding shipping.

PA Tax Exemptions:

Orders requesting PA tax exemptions must have a Sales Tax License form on file with the Lancaster Bead Company. Prior to placing your order please fax your form to (717) 431-4603.

Privacy & Security:

All personal information collected is used solely to service you and will not be distributed to other parties.

Original jewelry designs are also available for purchase.

Store Hours: Phone orders are being taken Monday - Friday 9:00 AM - 5:00 PM. Closed Weekends and Holidays.

Lancaster Bead Company Phone: (717) 823-6817 • Email:

©2017, Lancaster Bead Company. All Rights Reserved.